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Patient
Advice and Liaison Service |
The Patient Advice and Liaison Service (PALS) is a confidential, one-stop service
which aims to improve services to NHS patients by:
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Advising and supporting patients, their families and carers.
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Providing information on NHS services.
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Listening to your concerns, suggestions or queries and feeding back comments and trends
to Trust committee service providers, and feeding back comments and trends to the
service
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Helping to sort out problems quickly on your behalf.
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